Return Policy

While we are confident in the quality of our products and service, if you are not satisfied, you can return the purchased product for a full refund or exchange within 14 days of purchase.

Please let us know as soon as possible by submitting an email to info@beyondscarf.ca. The return will be processed within 30 days of our receipt of your request.

Please note that any item that has been worn or has the tags removed cannot be returned.

Upon receipt of the returned unworn product, we will issue a full refund or a credit note for the same amount, which may be applied to your next purchase or we will send you product of equivalent value, in accordance with your instructions on the return request form.

All return shipping charges are the responsibility of the customer unless Beyond Scarf was at fault for any reason. If the fault was ours, your shipping expense will be refunded to you.

All SALE items are FINAL and are not eligible for return or exchange.

Send the package you want to return to this address:

Viencetra Inc.

160 Quarry Park Blvd SE Suite #300

Calgary, AB T2C3G3

Canada